Cancellation

All accomodation booked via Kuoni will be directly cancelled by Kuoni. You will get a 100% refund, minus banking fee of 15 €. Your credit card will be directly refunded (within the next month). If you used a bank transfer to pay for the hotel, please contact eas2020 @ kuoni-congress.com to provide the bank details for the refund.

If you booked your hotel separetely, feel free to cancel your accomodation.


Important information on unsolicited requests for hotels

The EAS strongly recommends booking accommodation for EAS 2020 exclusively through our official partner, Kuoni Congress. We especially urge caution when receiving unsolicited offers to provide hotel rooms or other services, or unsolicited phone calls requesting, e.g., to confirm your hotel reservations. We strongly advise you not to engage with any of these other companies, and cannot accept any responsibility for adverse consequences should you choose to do so. In case of any questions, kindly contact Kuoni Congress at eas2020 @ kuoni-congress.com.